Resources

eBook

Bridging the Gap: Keeping Up with Modern Customer Expectations

Our annual nationwide customer survey tracks the evolution of modern energy customer expectations. Our findings revealed that the work utilities are doing to boost customer engagement is showing upward trends in customer trust and satisfaction—with 67% of customers say they trust their utility as a source for energy saving information.

But there is still work to do to help customers take advantage of energy saving opportunities… Read our eBook to uncover six key findings to motivate energy customers to take action, while cementing your position as a trusted energy advisor.

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